Privacy Policy

1. Introduction

Big Other Inc. (hereinafter "the Company") is committed to the proper handling and protection of personal information collected through the operation of Resista. This Privacy Policy sets out the standards and practices followed by the Company's officers and employees regarding the handling of personal data.

2. Information We Collect

The Company may collect the following categories of personal information:

• Contact information: name, email address, organization name
• Account information: display name, team affiliation, friend code
• Receipt data: images and extracted purchase data (product names, amounts, dates, store names)
• Location data: store locations associated with receipt scans
• Usage data: service logs, app activity, device information
• Investment simulation data: portfolio holdings, transaction history

3. Purposes of Use

Collected information is used for the following purposes:

• Providing, maintaining, and improving the Resista service
• Processing and analyzing receipt data for spending insights
• Operating the territory game and investment simulation features
• Responding to user inquiries and providing support
• Statistical analysis and research using anonymized data
• Sending service-related notifications (with user consent)

4. Third-Party Services

The Company uses the following third-party services in the operation of Resista. Each service may collect and process data in accordance with its own privacy policy:

• Sentry (Functional Software, Inc.): Error monitoring and crash reporting. Collects error logs, device information, and environment data for the purpose of maintaining service stability.
• MinIO (self-hosted): Object storage for receipt images. Hosted on the Company's own servers; no data is transmitted to external parties.

5. Information Sharing

The Company does not share personal information with third parties except in the following cases:

• When required by law, court order, or government authority
• When the user has given explicit consent
• When necessary for the performance of outsourced services (under appropriate confidentiality agreements)
• In the event of a business succession such as merger or acquisition (provided equivalent privacy protections are maintained)

6. Security Measures

The Company implements the following measures to protect personal information:

• Encryption of data in transit and at rest
• Access control and authentication for internal systems
• Regular review of security practices
• Confidentiality obligations for all personnel handling personal data

7. Data Retention and Deletion

Personal information is retained for as long as necessary to provide the service or as required by law. Users may request deletion of their account and associated data by contacting us through the contact form or through the account settings within the app.

8. Policy Changes

The Company may update this Privacy Policy without advance notice. Updated versions take effect upon publication on this website.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Japan. In case of disputes, the Kyoto District Court shall have exclusive jurisdiction in the first instance.

10. Contact

For questions regarding this Privacy Policy or the handling of personal data, please contact us through the contact form on this website.